Customize email notification sender name/address

Everything is delivered by "Elfsight Courier," please let us customize at least the name, if not a full-on SMTP integration to use our own address for delivery. "Elfsight Courier" confuses people in our organization to whom the contact forms are addressed.


Even a more generic name like "Online Contact Form" would be much better. 

  • Guest
  • Oct 17 2019
  • Shipped
  • Aug 2, 2021

    Admin response

    Dear friends,

    We're thrilled to announce that Elfsight Courier issue has been resolved! 🎉

    We've changed the "Elfsight Courier" name to "Notifications" to avoid confusion and added an option to change the subject if needed. This is where you will find it:

    1. Go to your widget's Mail tab

    2. Find Subject field and change it if needed

    Feel welcome to check this feature out in Contact Form online demo!

    And you're most welcome to share your thoughts regarding this update, it's crucial for us to know how you find it 🙂

  • [email protected] commented
    2 Aug, 2021 01:35pm

    this new "notifications" doesnt fix our problem! We want the clients name to show as if they sent the email directly from their email account.

  • [email protected] commented
    1 Jul, 2021 01:57pm

    Everything is delivered by "Elfsight Courier," please let us customize at least the name field!!!

  • Admin
    Helga R commented
    29 Apr, 2021 02:33pm

    Hello folks!

    Thanks a lot for your comments and thoughts!

    I'm sorry for such a late reply, but now we are finally back to our wish list, I promise 🙂

    We do understand that this feature is really important and we are happy to say that our dev team do have plans to focus on this option. We truly hope our dev team will be able to implement it in one of the nearest updates.

    Please do let me know if you have any other questions or suggestions, I'll be happy to advise.

    Thank you so much!

  • Carlos Angulo commented
    8 Oct, 2020 07:52pm

    This request is very important, please consider it!

  • Guest commented
    17 Aug, 2020 10:32pm

    I agree, and I prefer use my custom paid mail servers,

    only wanted: sender email, custom api user and custom api password required for many providers,

    for private mail servers some dns changes and PTR records but can do it manually in many cases from hosting control panel.

    I believe than Elfsight courier could be a big problem for newer clients than put on spam directly without do questions, and more bigger problem, this lost email could be important for start relationship with new client or maybe loss trust of working clients.

    Phising is a big problem for companies and this don't help on client's trust, and maybe they can accept a real phising email for this confusion...

    Thank you doing this incredible tool :)

  • Thomas Gebauer commented
    15 May, 2020 07:17am

    "Elfsight Courier" is bad and confusing. Plus it is not my language. I would like this to be at least configurable to a verifiable email adress and name. Would elfsight themself as a customer of their own service appriciate this beeing sent to their users with something that says "Unknown Courier"? With a "WTF? Even more SPAM.." as the most likely to be awaited user reaction? This needs be be personalized! I understand the need for this while developing but now this needs to be changed ASAP since we pay for that to spread out our (customer's) names, not elfsight's. Thank you for hearing us