Whatsapp business number integration

Implement a whatsapp intergration that supports Whatsapp business as well. I managed to create the whatsapp widget, but found that it does not work with my whatsapp business account.

  • Guest
  • Feb 11 2022
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  • Admin
    Helga R commented
    9 Jun 02:17pm

    Hello friends!

    I'm happy to say that business accounts are supported in the WhatsApp Widget! 🎉

    You may find the guide on how to add your business account right in the widget's settings, or just follow this link: https://faq.whatsapp.com/smba/account-and-profile/how-to-create-short-links/?lang=en.


    If you have any questions, feel free to ask!


    Helga, Community Manager

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  • [email protected] commented
    22 May 01:53pm

    The simple reason for this features omission is cost, around five fold to Elfsight I underatand it to be.


    Integration would change Elfsight's pricing structure, and just for a single feature, so it's not worth it.


    What would be is if more of the business features were made available to justify a higher cost. But it would be quite steep to increase the current pricing structure by a factor of five.

  • Admin
    Helga R commented
    21 Mar 07:01am

    Hi Luca,

    Thank you for your comment!

    I totally understand your feelings and that this feature is crucial for you, and I'm truly sorry that we don't support it yet.

    We strive to add new features to our widgets, however, everything depends on our development team overall load. At the moment we have to choose the most popular features first to implement them since our devs are extremely busy with urgent tasks.

    Unfortunately, there is no way to hardcore business number manually, however, we'll try our best to pay attention to this request in our future updates.

    I'm really sorry that the process of adding new feature is not that prompt as you expected 🙏🏻

    Thanks a lot for your understanding!


    Helga, Community Manager

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  • Luka Cajic commented
    18 Mar 04:52pm

    Has this been implemented? Is there a way to hardcode business number manually?

  • Admin
    Helga R commented
    14 Feb 08:34am

    Hello,

    Thank you for submitting your request!

    I agree that business numbers support it would be a great addition to the widget, and we'll try our best to find a way to release it in one of the future updates.

    Thanks a lot for your help!


    Helga, Community Manager

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