The widget should show our own comment as owner, not just the review from the customer.

It would be very useful if the widget would show our comment so that everyone can see our commitment to our clients and their feedback.

  • Guest
  • Sep 2 2021
  • Shipped
  • Nov 7, 2023

    Admin response

    Friends, we're thrilled to say that owner's replies and customers' photos are available in Google Reviews! 🎉

    Since this Wishlist portal moved to our community forum, you'll find all the details in this post.

    Cheers!

  • Guest commented
    9 Mar, 2022 09:02am

    ?

    Vriendelijke groeten,

    Ingrid en Rik
    Weyers - De Brauwer

    Fotostudio Ingrid Weyers
    www.ingridweyers.be
    www.oudefotosherstellen.com

    volg ons op Instagram:
    https://www.instagram.com/fotograafingridweyers/

    > Op 9 mrt. 2022, om 09:53 heeft Elfsight <[email protected]> het volgende geschreven:
    >
    >

  • Admin
    Helga R commented
    9 Mar, 2022 08:51am

    Hello Benoit,

    Thank you so much for your comment and for this thought!

    I totally agree that your own replies are also important, and I'm sorry that we don't support this option yet. We'll try our hardest to consider this request in our next updates, however, unfortunately, everything depends on our developers' overall load.

    Thank you so much for your patience and understanding!


    Helga, Community Manager

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  • Benoit Thewys commented
    8 Mar, 2022 05:21pm

    Showing the replies is indeed essential. It make me doubt about using this feature if it is not included. Otherwise I would need to hide the negative reviews which would be negative as the aim is to use the negative review as an improvement and show our commitment to future guests/clients. Being transparent is always better isn't it?

  • Admin
    Helga R commented
    8 Sep, 2021 10:05am

    Hello there,

    Thanks a lot for adding your suggestion!

    I agree that it would be a good practice to display your replies in the widget, too. We'll try our best to think over this feature for future updates.

    Thank you for your help!


    Helga, Community Manager

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