Hi Betto,

Thanks for your message!

I'm really sorry if the widget doesn't work as expected, and I assure you that our Support Team will be very happy to help.

Please contact them and provide the details on the issue, they will get back to you shortly.

Thank you!

Helga, Community Manager

Join our online meeting space — Community Forum
Keep up with the latest updates — Changelog
Get to know our team — Instagram

Hi Helga, I tried to do what you show in the screencast but:

• the emails arrive in spam;

• emails always come from [email protected];

• By replying you answer [email protected] and the answer does not come.

Form: 315a4a58-8daa-413c-97d8-d40b55a353e5

Hi Stephen,

Thank you for sharing your case!

You know, to make everything work correctly, you need to add the Email element field ID to the Reply-to section. For you to get the idea better, I've made a video screencast: https://www.screencast.com/t/uZ5nP3E7qZ.

Please let me know if it helped or if you have other questions.

Helga, Community Manager

Join our online meeting space — Community Forum
Keep up with the latest updates — Changelog
Get to know our team — Instagram

Yes please!!! Just ran into this issue today, our office admin hit "reply" and sent a client a full email reply thinking the issue was solved.... weeks go by and the person reaches out asking why we never replied to them, i did some digging and the office admins reply went to the elf sight notifications email instead of the potential clients. Would love to have this fixed!

great to have!

Hello Betto,

Thanks a lot for your suggestion!

I understand your point, and we'll try to consider such functionality for our future updates.

Thanks a lot for your help!

Helga, Community Manager

Join our online meeting space - Community Forum
Keep up with latest updates - Facebook