Automatic pop-up if a user uploads files to the site that exceed the 25MB form limit

  • Customers are not given any indication of the size of files they can upload.

  • An 'error' message is provided however it is generic and does not explain the issue to the user.

  • This results in a poor customer experience.

  • Also means that additional resources are required to support the customer (customer service, etc).

  • Guest
  • Jun 17 2020
  • Shipped
  • Sep 14, 2022

    Admin response

    Dear friends,

    Two awesome news: the size is increased, and the error message is corrected! 🎉

    Now, the max size of the uploading files is 100 MB, and in case it is exceeded, the following error message comes up:

    This file cannot be uploaded because file size limit (100 MB) is exceeded

    Feel welcome to test things out in our Form Builder online demo!