Thanks a lot for submitting your suggestion!
First of all, I'd like to say that our chat widgets work fine on all devices and browsers. If you experience any issues with it, please contact our Support Team - they will be happy to look into the issue and find the best solution.
Regarding your idea, it does sound good and we'll try our best to consider it for our future updates.
Thank you for your help!
Helga, Community Manager
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